Company Information
Basilwind
Marszałkowska 142, 00-061 Warszawa, Poland
Phone: +48730285283
Email: info@basilwind.com
Privacy Policy
At Basilwind, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services.
Effective date: November 15, 2024 | Last updated: December 2, 2025
Information We Collect
Information You Provide Directly
When you interact with our website or contact us, you may choose to provide:
- • Name and contact information when submitting inquiry forms
- • Email address for communication purposes
- • Project details and requirements when requesting development services
- • Communication content when corresponding with our team
Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- • IP address and general location information
- • Browser type, operating system, and device information
- • Pages visited, time spent on pages, and navigation patterns
- • Referring website and search terms used to find us
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser or our cookie management tools. For detailed information, please visit our Cookie Policy.
How We Use Your Information
We use the information we collect for legitimate business purposes, including:
Service Delivery and Communication
Responding to your inquiries, providing requested information about our game development services, and managing our business relationship with you.
Website Improvement
Analyzing how visitors use our website to improve functionality, content, and user experience. This includes identifying technical issues and optimizing website performance.
Marketing Communications
Sending relevant information about our services, industry insights, or updates. You can opt out of marketing communications at any time by contacting us.
Legal Compliance
Fulfilling legal obligations, protecting our rights, preventing fraud, and ensuring the security of our website and services.
We process your personal data based on your consent, contractual necessity, legitimate business interests, or legal obligations, as applicable under GDPR and other data protection regulations.
Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who assist with website hosting, analytics, email communications, and other business operations. These providers are contractually obligated to protect your data and use it only for specified purposes.
Development Partners
When coordinating development projects, we may share relevant project information with partner studios in Poland, Ukraine, or other Eastern European countries. We ensure these partners maintain appropriate data protection standards.
Legal Requirements
We may disclose information when required by law, legal process, or to protect our rights, property, or the safety of our users and the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
How We Protect Your Data
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Encryption
Data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols.
Access Controls
We restrict access to personal information to authorized personnel who require it for their work.
Regular Monitoring
We monitor our systems for potential vulnerabilities and conduct regular security assessments.
Breach Notification
In the event of a data breach, we will notify affected users and relevant authorities as required by law.
While we implement strong security measures, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we continuously work to protect your information using best practices.
Your Privacy Rights
Under applicable data protection laws, including GDPR, you have the following rights regarding your personal information:
Right to Access
You can request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal information we have about you.
Right to Erasure
You can request that we delete your personal data, subject to certain legal limitations and retention requirements.
Right to Data Portability
You can request to receive your personal data in a structured, commonly used format for transfer to another service.
Right to Object
You can object to certain processing of your personal data, including for marketing purposes or processing based on legitimate interests.
Right to Restrict Processing
You can request that we limit how we use your personal data in certain circumstances while we address your concerns.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days and may need to verify your identity before proceeding.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. Your privacy is entirely in your control.
If you prefer not to share your data, you may:
- 1. Avoid filling out contact forms, account registrations, or any data-submitting features on our website
- 2. Disable cookies through your browser settings (see our Cookie Policy for detailed instructions)
- 3. Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices.
If you would like us to delete your data, please reach out to us using the contact details provided on our Contact page. We will process your request promptly and confirm when your data has been removed from our systems.
Note: Some data may need to be retained for legal or legitimate business purposes, such as contract fulfillment or legal compliance. We will inform you if any data cannot be immediately deleted and provide the reason for retention.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Contact inquiries: Retained for 2 years after last contact or until you request deletion
Project communications: Retained for the duration of the project plus 3 years for legal and warranty purposes
Website analytics: Aggregated data retained indefinitely; individual data retained for 26 months
Marketing consent: Retained until you withdraw consent or 3 years of inactivity
Children's Privacy
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information from our systems.
International Data Transfers
As a Warsaw-based company, we primarily process data within the European Economic Area (EEA). However, some of our service providers may be located outside the EEA. When transferring data internationally, we ensure appropriate safeguards are in place, such as:
- • Standard contractual clauses approved by the European Commission
- • Adequacy decisions confirming appropriate data protection levels
- • Binding corporate rules for intra-group transfers
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy and, where appropriate, by sending you an email notification or displaying a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:
Basilwind
Marszałkowska 142, 00-061 Warszawa, Poland
Email: info@basilwind.com
Phone: +48730285283
We will respond to your privacy inquiries within 30 days and work with you to address any concerns you may have.